Shipping policy

Standard shipping within the contiguous United States (the 48 states and Washington, DC) is $9.99, and free on orders of $199 or more.

Where we ship

We ship to the United States, Canada, the United Kingdom, the 27 member states of the European Union, Australia and New Zealand.

Orders to Alaska, Hawaii, US territories and APO/FPO addresses, and all international orders, are charged the carrier's live rate shown at checkout.

Don't see your country? Email support@grainmoon.com and we will check whether we can ship to you and at what cost.

Processing and delivery time

Orders are prepared and shipped within 1 to 3 business days. Orders placed after 6:00 pm Pacific Time count as placed on the next business day. Delivery time depends on the carrier and the service you choose at checkout; we do not promise a delivery date.

Insurance and signature

Orders over $200 are shipped insured. Orders over $500 require a signature on delivery.

Duties and import taxes

International orders are shipped DAP: import duties, taxes and carrier fees are not included in our prices and are paid by the recipient on delivery.

Pieces that do not ship to the United Kingdom or the European Union

Pieces made mainly of wood, bodhi seed or bodhi root are not shipped to the United Kingdom or the European Union. Each of these product pages carries this line:

This piece does not ship to the United Kingdom or the European Union.

Pieces in which wood is only one component among stones or metal, and framed art, ship to every country listed above.